A reporting arsenal
You’re in control with real-time visibility into everything we’re doing on your behalf. Check your stats. See how fast we’re shipping your orders. Contact every customer who made a purchase and follow up with giveaway recipients. All the information and reporting you need. One easy-to-use interface.
Built for control freaks
Afraid outsourcing means losing control? Think again. We built our reporting from the ground-up to keep you in the loop 24/7. You won’t need to babysit us, but it’s nice knowing you could.
Know the status of every order, to the minute
Check the status of every order in real-time. Know (to the minute) when the order was placed, when it hit the production floor, when it shipped, who placed the order, where it’s going, and if anything was returned or exchanged. You have full access to the same data our customer love team uses to keep your customers happy. No secrets ’round here.
Whatever your marketing agenda, you’ll appreciate the fact we share customer data with you. These are your most loyal and passionate customers. You’re going to want to know their names, emails, mailing addresses, and opt-in status. Unlike our controlling competitors, we share all of this data with you.
We can send you an e-mail alert with the details of the transaction. Full inbox? Turn alerts on or off anytime.
Export and integrate
Export to Excel (.CSV), or pull reporting data into another system using our complete API. Perfect for integrating into your existing business processes and systems. Enhance your marketing, customer service, accounting, and more.
Easy web based reporting
Check the dashboard for a quick update. Satisfy your deeper curiosity with a full array of reports. Slice and dice, or drill down deep. And export to your favorite reporting tool.
Quick overview dashboard
When at-a-glance is what you need, fire up the dashboard. Last 10 sales, total profit to-date, and other key metrics.
Know what’s selling
Web-based sales and earnings reports. Our reporting gives you the insights you need to learn from your successes.
Slice, dice, and drill deep
Filter reports by product type, month, day, whatever. Drill down to individual orders and products. Check out the raw data behind each report.
Export to Excel
Reports can be exported to Excel (.CSV) for further analysis. Analyze your sales and customer data using any reporting tool on the market.
Uncensored customer data
Unlike our controlling competitors, we share the e-mail addresses and contact information of everyone who buys from your store. They’re your customers, not ours!
Contact your customers directly
Access the email addresses of each customer. Send them a personal thank you. Or, send them a survey about the quality of the products. However you want to interact with your customers, it’s OK with us. Unlike some of our competitors, we’re not going to stop you!
Send email marketing
At the time of purchase, each customer can opt-in to future email communication from you. We share their opt-in status with you via our reports. A great way to build your house email list. These are your best customers. They bought merchandise. They’re very likely to buy your other products & services too.
Send direct mail
If you want to send direct mail, we provide the mailing address of each customer. If they bought a t-shirt they are likely to buy other products you’re selling. Send them your catalog, donor packet, or other direct mail communication.
Phone numbers too
We also share the phone number of each customer. It’s good to have this on-hand, in case you need to call. Some things are easier to discuss on the phone.