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Payment Options

Printfection.com accepts credit cards and debit/ATM/check cards for payment.

Credit Cards Accepted: Visa, MasterCard, American Express, and Discover.

Paying with a Credit Card: During checkout you can safely enter your card information into our secure server. This sensitive information is encrypted and we do not store your card number for an added layer of security.

Debit/ATM/Check Cards Accepted: Any debit/ATM/check card associated with one of the four major credit card types listed above.

Paying with a Debit/ATM/Check Card: Enter the card information as if you were using a regular Credit Card.

Authorizing your Card: When you place an order with us we contact your credit card's issuing bank to authorize the transaction. The authorization process simply verifies your card has not been reported lost or stolen and has sufficient credit to cover the purchase price.

Please note: We never charge your credit card until your order ships.

Sales Tax

Printfection.com is headquartered in Denver, Colorado and only charges the the sales tax required by law to orders shipped within the state of Colorado.

Orders shipped outside Colorado are not charged any sales tax.

International shipments may be subject to various import duties and taxes which are levied once the package reaches your country.

Safe Shopping Guarantee

The security of your personal information is extremely important to us. All sensitive data is encrypted using SSL technology.

Our SSL (Secure Sockets Layer) encryption software is the industry standard and the best software available for secure e-commerce transactions. It encodes and "scrambles" all of your personal information including card number, name, and address so that it cannot be read as the information travels over the Internet. Only Printfection.com can then decrypt the information once it reaches our secure servers. Immediately after we receive authorization from the credit card issuing bank we delete your card number and expiration date from our servers as an added measure of security.

Furthermore, you are protected by the Fair Credit Billing Act, which limits your responsibility for fraudulent charges to $50.

If you have any further questions about the safety of your personal information, please contact us.

Shipping & Returns

Do you ship outside the USA?

After your order has been shipped a tracking number will be sent to the e-mail address associated with your account. You may click the link in the e-mail message or log-in to your account to track your order as it travels from our production facility to the delivery address. Tracking information may not be available until one business day after your package has shipped.

Please note: International shipments cannot be tracked once they leave our production facility. Orders shipped via Super Saver Shipping have limited "delivery confirmation" tracking that will let you know the date and time the package was delivered. Orders shipped via Standard, Two-day, or One-day have full tracking capabilities.

Customs

You may be subject to import taxes, surcharges, and duties which are levied once a shipment reaches your country. Any additional charges for customs clearance must be paid by you as we have no control over these charges and cannot predict what they may be. When ordering from Printfection.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.


Remember that customs policies & procedures vary widely from country to country. You should contact your local customs office for further information.

How do I make a return?

Returns are easy! All products carry a 30 day money-back guarantee. If you are unsatisfied with your purchase we can refund your purchase back to your credit card, or we can exchange the item(s) for a replacement. The choice is yours. Please contact our customer service department to get started with your refund or exchange.

Terms of Service & Legal

What can I do if a user/ store is infringing on my trademark or copyright?

If you believe someone has uploaded infringing content to the Printfection.com service you may refer to our Intellectual Property Rights Policy or contact Printfection.com for further information. Images and content that infringe on a third-party trademark or copyright are not allowed in connection with the Printfection.com service and will be removed.

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